Privacy Policy
Short Overview
We take data privacy very seriously, therefore we would like to inform you of how we process your data and of the rights and claims you are entitled according to the data protection laws.
Valid from 25 May 2018.
• Important contact information about us as the responsible authority: (see under no. 1)
• Categories of data:
We process primarily the following categories of your personal data: registration information, purchase, e-mail and advertising mail preferences.
You provide us with some of this data (e.g. during registration or purchases) and other data is automatically collected (e.g. by clicking on the e-mail newsletter).
• Purpose of data processing
We process your data primarily to render the services related to our mailing and advertising programme, including customised product information as per your interests and previous purchases.
• Length of data retention
We will retain your information for a reasonable period or as long as the law requires.
• Your data protection rights, spec. right to object
Under certain conditions, you can exercise your data protection rights towards us. We would like to point out your rights to object in particular:
In the case of certain circumstances that arise from your specific situation, you have the right to object the processing of your data if we justify the legality of it with a balance of interests or if the data processing concerns profiling or direct advertising. In this case, we will typically not continue processing your data.
• Voluntary option to provide data
There is no legal requirement to share your data with Chantilly. However, you will be unable to receive newsletter offers if you choose not to provide us with your data. Submitting data is therefore completely voluntary. If you choose not to share your data with us, you will not experience any legal disadvantages, but you will not be able to enjoy the benefits of hearing first about new offers.
Detailed data protection information
1. Responsible authorities for data processing and contact information
Marjolynn Ltd TA Chantilly is responsible for management of the Chantilly Online website, data processing and is responsible in particular for the administration, storage, analysis of purchase data and for the distribution of e-mail advertisements in accordance with Art. 26 GDPR.
Chantilly
4 Cheetham St, Rochdale
OL16 1DL
Tel.: 01706649012
E-mail: info@chantillyonline.co.uk
Data protection officer
The data protection officer for Chantilly can be contacted via the following:
Jocelyn_Chantilly@chantillyonline.co.uk
2. Categories of data
In order to process orders and for the purpose of e-mail advertising, we collect and process the following categories of personal data.
Data category
+Chantilly registration data E.g. Name, gender, mailing address, date of birth, e-mail address, telephone number (if provided), date of registration
+Purchases E.g. Chantilly purchase details, especially mode, date, product, purchase value, product interests, preferred price categories, product returns
+Preferences for e-mail advertising E.g. Objection to advertising mail, frequency, reaction
You provide us with some of this data (e.g. during registration or purchases) and other data is automatically collected (e.g. by clicking on the e-mail newsletter).
3. Purpose of data processing
We process your personal data according to the conditions of the General Data Protection Regulation:
• To manage e-mail advertising and advertising mail
• To improve our products and services
• To comply with legal specifications
4. Legal basis
In the case that the law requires explicit authorisation, e.g. for certain e-mail ads or for certain categories of cookies, we will solicit this authorisation from you. If an authorization is not granted in a case where it is legally required, the data processing procedures will not be performed.
5. Data recipients or categories of data recipients
5.1 Chantilly only has access to your data insofar that it is necessary to achieve their aims concerning the internal allocation of responsibilities. To that end, access to your data will be granted only to the employees who truly require it.
5.2 Service providers: We collaborate with service providers who, as contract processors, have access to your data and process it for specific purposes outlined by us. These contract processors could be marketing service providers, website hosting providers, IT support providers or website analysis providers.
6. Length of data retention
We will retain your information for a reasonable period or as long as the law requires.
7. Your data protection rights
Under certain conditions, you can exercise your data protection rights towards us:
• Right to revoke authorisation: If you have granted your authorization regarding certain types of processing operations, you can revoke this authorization at any time with effect in the future. However, the retraction doesn’t affect the legality of the processing before the withdrawal of consent, or as long as the processing can be justified with another legal basis.
• Right of access: According to Art. 15 GDPR, you have the right to receive information about your data that we have saved.
• Right to rectification: According to Art. 16 GDPR, you have the right to obtain the rectification of inaccurate data that we have stored concerning you.
• Right of erasure: If you wish, we will delete your data according to Art. 17 GDPR as long as other legal regulations or one of our legitimate interests (e.g. defence of our rights and claims) do not conflict with it.
• Right to restriction of processing: Under consideration of the conditions of Art. 18 GDPR, you can request to limit the processing of your data.
• Right to object: Moreover, you can object to the processing of your data according to Art. 21 GDPR. You can exercise this right to object in the case of certain circumstances that arise from your specific situation and only for data processing whose legality is based on a balance of interests which concerns profiling or which fulfils the purpose of direct advertising. In this case, we will no longer process your data unless we are legally entitled to deny your objection. However, an objection to direct marketing, including profiling, is mandatory for us and we are no longer permitted to process your data for these purposes.
Insofar as you have granted your authorization for direct advertising and you no longer wish to receive tit, you must retract your authorisation.
• Right to data portability: According to Art. 20 GDPR, you also have the right to receive your data in a structured, machine-processable format or to submit it to a third party.
• Complaints to the data protection authority: Furthermore, you have the right to submit complaints to any responsible data protection authority (Art. 77 GDPR). However, we recommend that you first send your complaint to our data protection officer so that we can solve your problem quickly and in a customer-oriented fashion.
For a quick resolution to your problem, we ask you to send a written request about exercising your rights to the following address or directly to our data protection officer.
FAO Jocelyn
Chantilly
4 Cheetham St, Rochdale
OL16 1DL
Tel.: 01706649012
Jocelyn_Chantilly@chantillyonline.co.uk
Changes to this policy
This privacy policy will change from time to time as we develop the range of services on the website. When this privacy policy changes, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. You should always check the privacy policy before using this site, even if you have visited it in the past. This ensures that you will be aware of any changes. Changes to our privacy policy do not affect information we already hold about you. This statement was last updated on 25/05/18.
Cookies
Cookies are tiny text files stored on your computer when you visit certain web pages. These pieces of information are used to improve the services we provide to you. We use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To purchase products on our website, you will need cookies enabled. If you don't wish to enable cookies, you can still browse the site and use it for research purposes.
We do have relationships with carefully-selected suppliers who may also set cookies during your visit.
- Google Analytics. [Cookie names: _utma _utmb _utmc _utmz ]. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information see the Google Privacy policy.
- Google Maps. [Cookie name: NNID PREF]
You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.
Learn how to remove cookies set on your device.
We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website.